Return and Refund Policy
The following terms outline the return and refund policy of Yanaworldwide.
General Policy
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No Returns During Sale Period: Returns are not accepted for items purchased during promotional sales or discount periods.
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By using www.Yanaworldwide.com, you acknowledge and agree to this return and refund policy.
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Items that show signs of wear, use, or damage (other than delivery damage) cannot be returned.
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Damaged or defective products must be returned with all original accessories in their delivered condition.
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All products are quality-checked before dispatch to ensure they are in working condition.
Returns and Replacements
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Returns are only accepted for damaged goods upon delivery.
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No cancellations are allowed once an order has been processed.
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If you receive a damaged or incorrect item, contact customer care at +91 9571494111 within 12 hours of delivery.
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We only offer replacements for damaged goods, incorrect sizes, or incorrect specifications. Refunds are not available except in specific cases mentioned below.
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Replacement requests made beyond 12 hours of delivery will not be accepted.
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The shipping cost for returning the product will be refunded up to the original shipping cost incurred.
Refund Policy
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If a product is faulty, defective, or incorrect, we will replace it as soon as possible.
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If a replacement is not available, a full refund will be processed within 7 days.
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Refunds for approved return requests will be processed within 2 days, and the amount will be reflected in the customer’s bank account within 4-5 days.
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Refund of shipping charges will be limited to the lower amount between our original shipping cost and your return shipping cost.
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Products bought during any sale or discount period are not eligible for refunds or replacements unless they are damaged or defective.
Cancellation Policy
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If you wish to cancel an order, do so immediately after placing it.
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Once an order is processed by our warehouse, cancellations are not possible.
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Orders can be processed within as little as 30 minutes, so act quickly.
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No cancellations are allowed for items purchased during a sale or promotional event.
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If you receive a faulty/damaged product, contact customer service immediately for assistance with returns and replacements.
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Yanaworldwide reserves the right to cancel, refuse, or reject orders without prior notice due to various reasons, including but not limited to:
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Stock limitations
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Pricing or product description errors
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Payment issues
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If your order is canceled by Yanaworldwide and a charge has been made to your account, the amount will be refunded.
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If standard refund processing is not possible, our team will contact you for bank details to process the payment manually.
For any further inquiries, please contact our customer service at +91 9571494111.